Technical Services

Fero Strata technical services engineers work with NATA-accredited metallurgical laboratories to test steel composition and with the Western Australian School of Mines and the Australian Centre for Geomechanics to conduct independent quality testing of all products.

Each member of our technical services team has a background in mining and or significant technical experience. The team provides a range of technical services, including training, in-situ testing and the research and development of individual products to suit specific requirements.

Fero Strata’s in-house industrial Chemist is available to develop grouting and admixture products to suit various strata conditions. Fero Strata’s technical services include:

In-House testing:

All Fero Strata products undergo in-house testing and trials prior to the necessary underground trials and are subject to ongoing rigorous quality testing as part of our quality management system. Fero Strata’s in-house testing equipment and quality management systems ensure efficient and accurate testing results flow back to the Operations team to ensure the highest quality.

Ground support expertise:

When geological conditions require products to be trialled, our technical engineers can provide on-site expertise and advice and recommend products to best suit the strata conditions.

Multiple project services:

Our highly skilled technicians can assist with standardisation of products across multiple projects sites to ensure a cost-effective approach.

Operator and installation training:

Operator and installation training is available to suit customer requirements.

Training:

Training packages can be tailored for individual, site-specific requirements.

In-situ testing:

In-situ product testing programs can be undertaken to agreed levels and timings. A product-testing report is forwarded to the appropriate personnel on completion. In-situ testing services include pull-testing for friction stabilisers, solid bolts, and resin-anchored bolts. When ground conditions change or a change of product is required to suit new conditions, our team can also assist borehole micrometer analysis.

Emergency response:

Technical services are available after hours as required by customers.

 

 

 Contact the Fero Strata team for assistance